This Privacy Policy explains how ZiBa Entertainment (“we”, “us”, “our”) handles information in connection with MANDATE (“the Game”), available on Google Play (com.zibaentertainment.mandate) and the Apple App Store, and on Steam for PC. We are the controller of the data described here.
1. Data stored only on your device
Your saved career — the hero name and codename you choose, your look, attributes, credits, progress, choices and relationships — and your settings (such as music and sound volume) and the story and gallery pictures you have unlocked are saved locally on your device. There is no account and no cloud save. We do not upload your save to our own servers, and the hero name and codename you type in the Game are never sent to us. Your operating system may include the save in your own device backups (for example Android backup or iCloud), which are governed by Google’s or Apple’s policies. Uninstalling the Game or clearing its data permanently deletes it; we hold no copy.
2. Data collected through Google Firebase (phone editions)
The Android and iOS editions use the following Google Firebase services. Google processes this data on our behalf; see Firebase privacy and security.
| Service | Data | Purpose |
|---|---|---|
| Google Analytics for Firebase | Gameplay and app-interaction events (for example starting a game, progress milestones, and how ads and the Premium offer are used); game settings such as game language; app version, device model, operating system and language; approximate country or region derived from your connection; a random app-instance identifier; and the device’s advertising ID (see section 3). | To understand how the Game is played, find where players get stuck, balance and improve the Game, and measure which of our own advertising campaigns brought you to the Game. |
| Firebase Crashlytics | Crash logs and diagnostics (stack traces), app version, device model, operating system, and a random installation identifier. | To detect, diagnose and fix crashes and stability problems. |
| Firebase Remote Config | App version, device language and country, and a random installation identifier. The Game fetches its settings from Firebase. | To change game settings and balance without an update. |
This data is pseudonymous: it is tied to random identifiers, not to your name or any account. We do not collect your name, email address, phone number, contacts, photos or precise location. We do not sell, rent or share this data with third parties for their own purposes.
3. Advertising (Google AdMob and mediation partners)
The phone editions are free to play and supported by ads served by Google AdMob: optional rewarded videos that you choose to watch in exchange for an in-game benefit, interstitial (full-screen) ads shown at natural pauses, and app-open ads when you return to the Game.
AdMob mediation also requests ads from our advertising partners Unity Ads (Unity Technologies) and Liftoff Monetize (Vungle). To serve and measure ads, AdMob and these partners may collect your device’s advertising ID (advertising ID on Android; IDFA on iOS only if you allow it), IP address (used to infer approximate location), device information (model, operating system, language) and ad interaction data. Each partner acts under its own privacy policy: Google, Unity, Liftoff.
Consent and choices. In the European Economic Area, the United Kingdom and Switzerland, the Game asks for your consent through Google’s User Messaging Platform (UMP) consent form before personalised ads are shown; without consent, non-personalised ads are served. You can change your choice at any time via the Privacy options entry in the Game’s settings. On iOS, the Game shows Apple’s App Tracking Transparency prompt; the IDFA is only available to the Game and its ad partners if you tap “Allow”, and you can change this later in Settings → Privacy & Security → Tracking. On Android you can opt out of personalised ads or reset your advertising ID in Settings → Google → Ads. Opting out does not remove ads; Premium does (section 4). See also how Google uses data from partner apps.
4. In-app purchase (“Premium”)
The phone editions offer one optional, one-time purchase called Premium, which removes the ads. The purchase is processed entirely by Google Play Billing or the Apple App Store. We never see or receive your payment card details; we receive only a confirmation (a purchase token or receipt) that the transaction was completed. The Game uses your purchase history from the store to unlock Premium on your device, to verify the purchase and to restore it after a reinstall or on a new device.
5. PC / Steam edition
The PC edition sold on Steam has no ads, no analytics or crash-reporting services, no Firebase and no purchases inside the Game. It does not send gameplay data to us; your save stays on your computer. The sale itself is handled by Steam under Valve’s privacy policy; we only see aggregated sales statistics that Steam provides.
6. Legal basis
Where the EU/UK General Data Protection Regulation (GDPR) applies, we process the data in section 2 on the basis of our legitimate interest in keeping the Game stable, understanding how it is used and improving it (Article 6(1)(f) GDPR). Personalised advertising (section 3) relies on your consent (Article 6(1)(a)), which you can withdraw at any time; non-personalised ads rely on our legitimate interest in operating a free, ad-supported game. Processing the Premium purchase relies on contractual necessity (Article 6(1)(b)).
7. Permissions
The phone editions use an internet connection for Firebase, ads and purchases; the Game itself is playable offline. Through Google Play services it may read the advertising ID (see section 3). It does not request access to your camera, microphone, contacts, location, photos or health data.
8. Data retention
Your on-device save is kept until you clear the app’s data or uninstall the Game; we hold no copy. Analytics event data is kept for at most 14 months, after which Google deletes it. Crashlytics crash reports are kept for 90 days. Remote Config does not keep a history of your device. Data held by Google, Unity and Liftoff for advertising and by Google Play or Apple for purchases is kept according to their own retention policies.
9. International transfers
Google, Unity, Liftoff and the app stores may process data outside the European Economic Area, including in the United States. Where required, they rely on the EU–US Data Privacy Framework and the European Commission’s Standard Contractual Clauses to protect this data.
10. Children
The Game contains comic-book superhero action and mature story themes and is not directed at children under the age of 13. We do not set the Game’s ads to be child-directed and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, contact us at info@zibaentertainment.com and we will delete it.
11. Your rights
Depending on where you live (for example under the GDPR or the CCPA), you may have the right to access, correct or erase your data, to restrict or object to its processing, and to lodge a complaint with a data protection authority (in the Netherlands: the Autoriteit Persoonsgegevens). Your save is fully under your control on your device. Because the Firebase data is pseudonymous we cannot look it up by your name, but contact us and we will help with any request. Uninstalling the Game stops all further collection. We do not sell personal information.
12. Changes to this policy
We may update this policy from time to time, for example when the Game changes. Material changes will be reflected by the “Last updated” date above.
13. Contact
- Developer: ZiBa Entertainment, the Netherlands
- Website: zibaentertainment.com
- Email: info@zibaentertainment.com