Plain-language summary: MedMate keeps all your medication data — your meds, schedules, logs, and history — stored privately on your device. We never upload it to any server. If you subscribe to Premium and add a caretaker email, we send that address a weekly summary; that email address stays on your device too. Ads (free users only) are served by Google AdMob, which may use your device’s advertising ID. Premium subscribers see no ads.
⚠ Medical disclaimer: MedMate is a reminder tool only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always follow the guidance of your doctor, pharmacist, or other qualified health provider. Never delay or disregard professional medical advice because of something you read or do in this app.
1. About This Policy
This Privacy Policy explains how ZiBa Entertainment (“we”, “us”, or “our”) handles information in connection with MedMate (“the App”), available under bundle ID com.zibaentertainment.medmate on Google Play and the Apple App Store.
By downloading or using MedMate, you acknowledge this policy. If you do not agree, please do not use the App.
2. Who We Are
MedMate is developed and published by:
- Publisher & Developer: ZiBa Entertainment
- Sole Developer: Zico Bakker
- Location: Gouda, Netherlands
- Website: zibaentertainment.com
- Contact: info@zibaentertainment.com
For users in the European Union, ZiBa Entertainment acts as the data controller for any personal data processed in connection with the App.
3. What Data Is Handled & Where It Lives
3.1 Data You Enter — Stored Only on Your Device
All medication data you enter stays on your device only, using Android’s SharedPreferences and local device storage. This includes:
- Medication names, dosages, and schedules
- Dose logs (taken / skipped)
- Supply counts and run-out estimates
- Streak history and reminder settings
- An optional caretaker email address (if you choose to enter one)
None of this data is transmitted to ZiBa Entertainment’s servers. We never see it. It is removed when you use Settings → Delete All Data or uninstall the App.
3.2 Caretaker Email & Weekly Summary (Premium Feature)
If you subscribe to Premium and optionally enter a caretaker’s email address, MedMate will send that address a weekly medication summary email from noreply@zibaentertainment.com. This requires an internet connection at the time of sending.
- The caretaker’s email address is stored only on your device.
- The outgoing email contains only the summary content you have generated within the App.
- ZiBa Entertainment does not retain a copy of the email after it is sent, and does not store the caretaker’s email address on our servers.
- You are responsible for obtaining consent from the caretaker before entering their email address.
3.3 Data Collected by Third-Party Services
MedMate integrates the following third-party services. Their data practices are governed by their own privacy policies.
| Service | Purpose | Data that may be collected | Policy |
|---|---|---|---|
| Google AdMob | Serving ads to free-tier users | Advertising ID (GAID / IDFA), IP address, device model, OS version, ad interaction signals. Premium subscribers are shown no ads. | Google Privacy Policy |
| Google Play Billing | Processing Premium subscriptions on Android | Transaction data handled entirely by Google Play. ZiBa Entertainment receives only a purchase token confirming the subscription is active — no payment details. | Google Play Terms |
| Apple In-App Purchase | Processing Premium subscriptions on iOS | Transaction data handled entirely by Apple. ZiBa Entertainment receives only a receipt confirming the subscription — no payment details. | Apple Privacy Policy |
4. How We Use Data
- Displaying ads (free users): AdMob uses device identifiers to serve ads that may be personalised based on your interests unless you have opted out.
- Sending the caretaker summary email (Premium, optional): We use your device’s internet connection solely to deliver the weekly summary to the address you provided.
- Processing subscriptions: We receive purchase confirmation from Google Play or Apple to activate Premium features. We use this only to unlock those features on your device.
We do not sell, rent, or share your data with third parties for their own marketing purposes.
5. Advertising & Google AdMob
The free version of MedMate is supported by advertising served by Google AdMob. AdMob may use your Advertising ID (Google Advertising ID on Android, IDFA on iOS) and other device signals to show personalised ads.
You can opt out of personalised advertising at any time:
- Android: Settings → Privacy → Ads → Opt out of Ads Personalisation (path may vary by device).
- iOS: Settings → Privacy & Security → Apple Advertising → Turn off Personalised Ads. For Google’s personalisation, visit adssettings.google.com.
Opting out reduces personalisation but does not remove ads from the free version. Subscribing to Premium removes all ads entirely.
6. Premium Subscriptions
MedMate offers two auto-renewing subscription options processed entirely by the relevant app store:
- Monthly: product ID
medmate_premium_monthly - Yearly: product ID
medmate_premium_yearly
ZiBa Entertainment never receives or stores your payment card details or billing address. We receive only a token confirming the subscription is active.
- Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period.
- You can manage or cancel your subscription at any time through your Google Play account settings or Apple ID → Subscriptions.
- Refund requests must be directed to Google Play or the Apple App Store, as applicable.
7. App Permissions
| Permission | Why it’s needed |
|---|---|
| Notifications | To deliver medication reminders and snooze alerts at the times you set. |
| Internet | To load ads (free users) and to send the optional caretaker summary email (Premium users who opt in). |
MedMate does not request access to your camera, microphone, contacts, location, or health records.
8. Data Retention & Deletion
On-device data (all medication information, logs, settings, and the caretaker email address) is retained on your device until you:
- Use Settings → Delete All Data within the App, or
- Uninstall MedMate, or
- Clear the App’s data through your device’s application settings.
Any of the above actions permanently removes all your data from your device. ZiBa Entertainment holds no copy to delete on your behalf.
Third-party data (AdMob, billing) is retained per Google’s and Apple’s own retention policies.
9. Children’s Privacy (COPPA)
MedMate is not directed at children under the age of 13 and is not intended for use by anyone under 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has used MedMate and provided personal data, please contact us at info@zibaentertainment.com and we will take appropriate action.
In compliance with the Children’s Online Privacy Protection Act (COPPA), AdMob is configured to serve non-personalised ads in contexts where child-directed treatment may apply.
10. Your Rights Under GDPR (EU / EEA Users)
If you are in the EU or EEA, the General Data Protection Regulation (GDPR) gives you rights over your personal data. Because all your MedMate data lives on your device, you already have direct control. Here is how each right works in practice:
| Right | In practice with MedMate |
|---|---|
| Access | Your data is on your device — open the App to view all medication records and history at any time. |
| Erasure (“right to be forgotten”) | Use Settings → Delete All Data to permanently erase everything from your device. This fully satisfies an erasure request for data we hold. |
| Rectification | Edit or delete any medication entry directly within the App. |
| Portability | Your data resides in the App’s local storage on your device. You can access it there. |
| Object to processing | Opt out of personalised advertising via your device settings (see Section 5). To stop the caretaker email, simply remove the email address in the App settings. |
| Lodge a complaint | Contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl. |
To exercise any right or ask a question, email info@zibaentertainment.com. We will respond within 30 days.
Legal basis for processing (GDPR Article 6): To the limited extent ZiBa Entertainment participates in processing personal data — such as routing the caretaker summary email and receiving a subscription confirmation token — we rely on contractual necessity (Art. 6(1)(b)) to provide the service you requested. For AdMob personalised advertising, Google relies on consent as expressed through your device advertising preferences.
11. International Data Transfers
ZiBa Entertainment is based in the Netherlands (EU). Google AdMob and the app store billing services may process data outside the EEA, including in the United States. Google and Apple rely on Standard Contractual Clauses (SCCs) and other approved transfer mechanisms to ensure adequate protection. See Google’s GDPR services page and Apple’s Privacy Policy for details.
12. Security
Because MedMate stores data locally, the security of your medication information depends primarily on the security of your device. Your data is stored in the App’s sandboxed storage, which is accessible only to MedMate under normal operating conditions. We recommend keeping your device updated with the latest security patches and using a screen lock.
The caretaker summary email is transmitted over an encrypted (TLS) connection.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in the App, applicable law, or our practices. When we make material changes, we will update the “Effective date” at the top of this page. The current version will always be available at the URL where you found this document and linked from the App’s store listings.
Continued use of MedMate after changes are posted constitutes your acceptance of the revised policy.
14. Contact Us
Questions, concerns, or privacy requests? Reach out:
- Email: info@zibaentertainment.com
- Developer: ZiBa Entertainment — Zico Bakker
- Location: Gouda, Netherlands
- App: MedMate (
com.zibaentertainment.medmate)
We aim to respond to all privacy-related inquiries within 30 days.